All sales are final.  Returns may be accepted for store credit only within 12 days of arrival.

We use the best rate carrier we can find to send your gifts.  This might be USPS, UPS, or FedEx.  We use FedEx less often than UPS, honestly.  If you order furniture or a larger item, we will use DHL or another freight carrier.  

We ship orders on Mondays & Thursdays. Orders placed before noon eastern time on those days will ship the same day. 
Please reach out to us if you need expedited shipping.

Shipping is added automatically at checkout & paid by the customer, unless otherwise noted.  We package everything to our best ability for safe shipment. 

In event of damage, we will absolutely replace an item.  We require photo documentation of the damaged or broken item.  Please email us or reach out about the best way to document your damages.  Replacement will be as soon as possible, or within reason to source the same color/style.  

See also our FAQ about returns & packaging.  

Return shipping back to us is paid by you.  Please note that items damaged in return transit are not the responsibility of Lantana's Gallery.  Make sure to package & insure your item appropriately before sending to us!